How a Texas hail claim works, in five steps
Who files it, who inspects it, who decides, and where a roofer is and is not allowed to stand. Five steps, in the order they actually happen, with the two Texas statutes that set the boundaries.
Central Texas's Trusted Roofing Services
Local. Trusted. Family-Owned. Since 2024.
A family-owned roofing and exterior contractor. We climb every roof before we quote it, we photograph what we find, and we hand you the report whether or not you hire us.
- HAAG-certified inspectors
- A photo report you keep
- No deposit — you pay on completion
Price my roof
A real person answers. Every call.
The trusted choice of Central Texas homeowners
Experienced. Trusted. Proven.
Founded in Dripping Springs in 2024 by a team with more than 40 years of combined roofing experience, Waypoint has earned the trust of homeowners and businesses across Central Texas. HAAG-certified inspectors, premium materials, and a photo report you keep on every job.
Our services
Tear-off, decking repairs, dry-in and install, photographed as it goes. A written scope you can hand to another roofer to compare.
Leaks, flashing, boots and blown-off shingles. We find what is actually letting water in and photograph it before we touch anything.
Single-ply, metal, coatings and restoration, leak repair and maintenance agreements. Bid packages you can put out to tender.
Fibre cement, lap and board-and-batten, plus the trim and flashing details where siding meets the roof.
Most people arrive here asking one of two things: what a replacement involves or what a roof should cost in Austin.
Previous reviewsMore reviews
David Hawes
Waypoint used photos to document the process all along the way, so I could see what was going on with a […] read more — review from David Hawes
Josh Rich
When the team at Waypoint inspected our roof, we were pleasantly surprised to hear there was no damage and […] read more — review from Josh Rich
Matthew Smith
I messaged them early morning as I had a leak at 2am and the fire alarms were all going crazy. The team were […] read more — review from Matthew Smith
Bradley Palmer
Waypoint turned our hail damaged, insurance totaled, asphalt shingle roof, into a beautiful new metal roof […] read more — review from Bradley Palmer
Camila Chapman
Fast and high quality service! We had them out to do an inspection after some crazy storms here. All that was […] read more — review from Camila Chapman
David Walentynowicz
Waypoint was insanely prompt on inital call and inspection, provided a clear estimate and were professional […] read more — review from David Walentynowicz
Dennis Hill
They came out fast and did a great job repairing my roof.
Jason Bruzzone
I’ve been working with Waypoint and Michael for about a year now and he has replaced multiple roofs for my […] read more — review from Jason Bruzzone
texags82 barrier
Michael was helpful from start to finish. Highly recommend Waypoint Roofing
The Waypoint Roofing
Four-step process
Inspect
We climb it, photograph every slope, and hand you the written report to keep — whether or not you hire us, and whether or not there is damage.
Quote
A written scope with the decisions laid out: what has to be done, what can wait, and what it costs. No pressure attached to any of it.
Schedule
A real date with a real window, not a "sometime next week". If a hail queue means it is further out than you hoped, we say so on the phone.
Install
Property protection first, then the build, then the 3-Part Cleanup — and a walk-through with you on the ground and the photographs open.
We stand by our work with
No nonsense warranties
It is called the On Course Guarantee™, and it is three sentences rather than a slogan, because a guarantee you cannot read is not one.
- Five-year Waypoint workmanship guarantee on installs
- A written photo report on every inspection, whether or not you hire us
- If something is not right, we come back until it is
Before you choose a colour
See your new roof
Our own visualiser puts a new roof on a photograph of your house — Malarkey and CertainTeed shingle blends and McElroy standing-seam finishes, which are the products we install. Take a picture of the front of the house, pick a colour, and drag the slider to compare it with what is up there now.
It is free, it needs no sign-up, and your photo is not stored. What it produces is an approximation, so bring the colour you liked to the inspection and we will hold the real sample against your brick.
Transparency in action
You own your claim. We own the evidence.
You file your own claim; we inspect and document; we meet your adjuster on site if you invite us; we build to the approved scope and supplement with evidence when the scope is short; we do not promise an outcome, and Texas law forbids waiving your deductible.
That is not modesty, it is Texas Insurance Code §4102.163: a contractor may not act as, or advertise as, a public adjuster for a property it may work on. HB 2102 adds the other half — waiving or absorbing your deductible is a criminal offence, not a discount. Anyone offering either is telling you something useful about how they work.
Built for Central Texas weather
Four things break roofs here, and only one of them is hail. A roof specified for this county has to survive an impact season, a wind season and then five months of ultraviolet at 100 degrees, which is what quietly ages a roof between the storms anyone remembers.
- Hail: impact-rated Class 4 shingles where the roof and the budget suit them
- Wind: correct nailing pattern and starter course, which is where cheap bids cut
- Heat: balanced attic ventilation sized to the space, not to what was there before
- UV: material choices that hold their granules through a Texas summer
Where we work
Where we work
Dripping Springs out to Georgetown
The office is on Commons Road in Dripping Springs, where the company started, and we work the arc from Lakeway and Austin up through Cedar Park and Round Rock to Liberty Hill and Georgetown. If you are not sure whether we reach you, ring and ask — it is a one-minute answer rather than a page of guesswork.
A word from the owner
I answer the phone. Not a call centre, not a form that goes somewhere — me, or somebody who works with me every day. And whatever we find up there, you get the photographs, so you are never taking a roofer's word for what your own roof looks like.
Do you charge for a roof inspection?
No. The inspection and the photo report are free, and you keep the report whether or not you hire us. We will tell you when a roof does not need work — several of the reviews on our Google listing are from people we told to do nothing. What we will not do is quote a roof from a satellite image and call that an inspection.
Do you actually get on the roof, or do you use satellite images?
We climb every roof we can safely walk. Satellite and aerial imagery is useful for measuring, but it cannot show granule loss, a bruised mat, a split boot, or a nail that backed out. We photograph each slope, mark what we find, and show you the pictures instead of asking you to take our word for it.
Do I have to pay a deposit?
No deposit. You pay when the job is finished and you are satisfied with it. That is true for repairs and for full replacements. If an insurance claim is involved, Texas law also forbids any roofer from waiving or absorbing your deductible, so be careful with anyone who offers.
How does the insurance claim process work?
You file your own claim; we inspect and document; we meet your adjuster on site if you invite us; we build to the approved scope and supplement with evidence when the scope is short; we do not promise an outcome, and Texas law forbids waiving your deductible. Texas Insurance Code §4102.163 is the reason for the first clause: a roofer may not act as your public adjuster on a property it may work on, and anybody telling you otherwise is telling you something about how they work.
What areas do you serve?
We are based in Dripping Springs, where the company started, and we work the arc from Lakeway and Austin up through Cedar Park and Round Rock to Liberty Hill and Georgetown. If you are not sure whether we reach you, call and ask — it is a one-minute answer rather than a page of guesswork.
Expert insights
What we have written down so far: what Central Texas hail has actually done, what a Class 4 shingle is, and how a Texas claim runs from the first photograph to the last cheque.
Recent work
Jobs we photographed ourselves
Every photograph is one of ours, taken on the job, with the city and the month on the card. A picture with a date and a place on it is something you can check; without them it is decoration.
Rotted decking found during a Cedar Park tear-off
Tear-off and new decking on an Austin re-roof
TPO membrane roof documented on an Austin commercial building
No deposits. No shortcuts.
Just an exceptional roofing experience.
We can have one of our team members at your doorstep for a Waypoint roofing inspection this week — first one on us.
Schedule inspection nowWhat should a roof cost?What a replacement involves
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